Assistant Manager Position
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead the team as an Assistant Manager. This is a role for someone with team management skills, who understands hard work, how to deliver and train others to provide top customer service, and ensure a great environment for the dogs in our care. This person should love dogs, have good customer facing skills, and management experience.
What we offer: Let’s look at what Dogtopia does for you!
- It’s always bring your dog to work day!
- Education in basic dog obedience and training
- Fun, Dynamic team culture
- Career progression based on performance
- Competitive wages with flexibility in scheduling - $13/hour raise potential at 3 months
Now that we have the fun out of the way let’s get into the what you can offer us.
- Team Management
- Running store level day-to-day operations
- Answering phone calls, emails, and booking appointments
- Spa services
- Customer interaction on how their dog is accommodating
- Lead by example by coaching all on contributing to a positive team-oriented culture.
- Help coach the staff on our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It’s the Most Exciting Day Ever!
- Financial and Administrative
- Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints
- Actively communicates team developmental needs and issues to management to ensure growth
- Actively up-selling and performing dog evaluations to grow revenue.
- Communicates any concerns or needs to franchise owner proactively and partnering after attempting to resolve issues
- Work with team to assure our Quality OF Care sets the standards for dog care
- Customer Service & Presentation
- Maintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress.
- Keeps the team members engaged in their duties.
- Strive for high customer review ratings!
- ENJOY your team! GROW your team! And PLAY to your fullest potential
As a shift leader you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.
Compensation: $13/hour + raise potential at 3 months
Dogtopia of Bloomington
At Dogtopia, we have a passion for caring for dogs. Happy, healthy pups are at the heart of who we are. We've created a loving place with what dogs want and need in mind. It's a dog daycare, boarding, and spa facility all rolled into one.
Dogtopia is dedicated to offering exceptional care for dogs and currently operates more than 40 locations in the US and Canada. Our modern facilities provide a healthy, safe and fun environment for dogs to socialize and play in, supervised by a highly trained and loving team. Our multiple, spacious playrooms allow us to separate our guests by size and temperaments.
Find your career at Dogtopia of Bloomington!
“Love what you do, and you’ll never work a day in your life.” This old saying rings true for our Dogtopians, and it could for you too. At Dogtopia, we have a passion for caring for dogs. The strength of our brand comes, in part, from the trusted and dedicated associates at each of our locations. Interested in joining the Dogtopia family? If you’d like to explore a career that involves providing exceptional care for dogs, we are always looking for energetic team players!
Company Website: www.dogtopia.com
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